Source: https://mancuso.ai/services/ Services # Three ways _we can help._ Engagements are delivered through Phase 3 Services, the team I lead. Start with a conversation with me; we’ll define the right scope around what you need decided, built, or led. [01 · Opportunity assessment](https://mancuso.ai/services/#assessment)[02 · Product build](https://mancuso.ai/services/#build)[03 · Ongoing product & technology advisory](https://mancuso.ai/services/#advisory) ## Opportunity assessment Where software and AI should go in your business, and where they should not. **Who it is for**Leadership teams deciding what to build, buy, change, or leave alone before committing budget. ### What happens 1. Work through how the business actually runs: where time, money, and errors concentrate. 2. Shortlist the problems worth software. Each candidate gets a named owner, an expected result, and what it would take to deliver. 3. Recommend the next step for each: build, buy, change the process, or stop. ### What you leave with A prioritized set of opportunities, the decisions that have to come first, and a clear recommendation you can act on with or without me. ### From the record [Hospital assessment app: $1.1M annual savings](https://mancuso.ai/project/hospital-assessment-app/)[Platform consolidation: 15+ systems, 32% lower cost](https://mancuso.ai/project/platform-consolidation/)[Software savings plan: 63% lower licensing cost](https://mancuso.ai/project/software-sunset-planning/) ## Product build A production product or internal tool, delivered by our team with AI agents under my direction. **Who it is for**Companies that need something built: a customer-facing product, an internal tool, or a replacement for software that no longer fits how they work. ### What happens 1. Write down product intent, domain rules, and the architecture decisions that must hold before anything is built. 2. Specify the work in bounded units with dependencies, shared contracts, and acceptance criteria. 3. Direct AI agents in parallel waves; integration gates and end-to-end verification decide what is accepted. ### What you leave with Working software, the specification and decision record it was built from, and the shared knowledge your team needs to keep extending it. ### From the record [Phase 3 Benefits: member app, admin portal, eight account types](https://mancuso.ai/build/phase-3-benefits/)[Pixie Dental: an end-to-end practice platform in development](https://mancuso.ai/build/pixie-dental/)[PPP portal: launched in under a week](https://mancuso.ai/project/ppp-portal/) ## Ongoing product & technology advisory A standing executive voice for product, technology, and AI decisions. **Who it is for**CEOs, founders, and boards who need senior product and technology judgment on a continuing basis, with someone who has carried that accountability before. ### What happens 1. A regular cadence on priorities, roadmap, architecture, security, vendors, and team. 2. Direct involvement in the consequential decisions, not a monthly slide deck. 3. AI adoption done the way it holds up: every workflow with an owner and a measurable expected result. ### What you leave with Decisions made with experience behind them, and a product and technology organization that improves the way it works. ### From the record [Kapitus: 660% more value delivered after the transformation](https://mancuso.ai/project/agile-transformation/)[New Law Business Model: a turnaround that lifted value delivery 340%](https://mancuso.ai/project/agile-transformation-of-it-group-enhancing-value-delivery-at-new-law-business-model/)[SmileMD: an outcomes-led operating model from the ground up](https://mancuso.ai/project/implementing-agile-from-scratch-at-smilemd-boosting-efficiency-and-collaboration/) Phase 3 Services ## A team built through working together. I’ve assembled colleagues I’ve worked with across multiple companies. Phase 3 Services brings together software engineering, quality engineering, product delivery, design, and operational coordination. How to start ## A conversation, then a scope. No proposal is written before the problem is defined, and no work begins before the scope is agreed in writing. 1. ### Schedule a conversation About the problem, the team, and what has already been tried. No preparation needed beyond that. 2. ### Define the problem and what success means Before any proposal, we agree on what is being solved and how we would both know it worked. 3. ### Receive a written scope The engagement type that fits, what it covers, and what it does not. No work starts without it. [Schedule a conversation](https://scheduling.mancuso.ai/scheduling/) Fit ## Where this works best. ### A good fit - Leadership teams who want judgment and hands-on delivery from the same person. - Regulated or operationally complex domains: healthcare, financial services, hospitality, legal services. - Founders and operators who need an executive-level product and technology partner, not a vendor queue. ### What this is not An instant-app agency. AI agents make the build faster, and I use them for that. The judgment about what to build, how it should hold together, and whether it is actually correct is the work. If the brief is only speed and price, the fit is poor. Questions ## Asked before most engagements. Do you build it yourself or direct a team? Both. I lead product and architecture decisions and work hands-on with AI agents. Shared specifications and verification gates keep parallel work aligned. Pixie Dental and Phase 3 Benefits show how that approach works in complex domains. [Read the evidence](https://mancuso.ai/work/) What does AI-enabled delivery change? The execution, not the accountability. Decisions, domain rules, and specifications live in shared knowledge agents can use; independent work runs in parallel; integration gates decide what is accepted. The leadership principles are the same ones behind the case studies. [Read the evidence](https://mancuso.ai/how-i-build/) Do you work in regulated domains? Yes. Healthcare and financial services make up most of the record: patient data protection at SmileMD, a security and compliance framework at Kapitus, and HIPAA and SOC 2 policies generated from what was actually implemented on Phase 3 Benefits. [Read the evidence](https://mancuso.ai/build/phase-3-benefits/sysadmin-toolkit/) What about pricing and timelines? Scope comes first. Each engagement is proposed in writing after we define the problem. There is no rate card on this site, and no timeline is promised before the scope exists. What do we keep when the engagement ends? Everything the work relied on is written down as it happens: the specification, the decision record, the verification evidence. That is how the work is done, and it is what your team, or the next wave of agents, continues from. [Read the evidence](https://mancuso.ai/how-i-build/) ## Start with the problem, _not the proposal._ Talk with me about what you need to build, fix, or decide. We’ll explore how Phase 3 Services can help and what an engagement would involve. [Schedule a conversation](https://scheduling.mancuso.ai/scheduling/) [Connect on LinkedIn](https://linkedin.com/in/mikemancuso)