If you use Claude, a new rule covers how you talk to it.
By Michael Mancuso · October 9, 2026 · Originally published on LinkedIn
If you use Claude, a new rule covers how you talk to it.
From Nov 12, sustained cruelty toward the model violates Anthropic's usage policy.
The bar is high.
"Repeatedly act cruelly." "No discernible purpose."
Frustration, pushback, dark creative themes and testing stay allowed.
Enforcement: Claude ends the conversation.
Most coverage asks whether AI can suffer.
Anthropic says it is "highly uncertain."
The more useful question for leaders: what do people practice when they work with agents all day?
Tone is a habit.
Habits don't check who's on the other end.
In teams where agents do real work, how people treat them is culture.
Write that norm down like any other.
#AI #FutureOfWork