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About

The career behind the judgment.

Twenty years of product and technology leadership across healthcare, financial services, hospitality, and legal services: the roles, the credentials, and the people who worked alongside me. The project-level evidence is on the Work page.

Experience

2024 - Present

Leading product, design, and engineering.

Leading product, design, and engineering.

New Law Business Model logo2023 - 2024

SmileMD logo2021 - 2023

Kapitus logo2019 - 2021

December 2020–May 2021 · Contract · Columbus, Ohio Metropolitan Area · Remote

March 2019–December 2020 · Full-time · New York, New York · Hybrid

Wendy's logo2017 - 2019

Owens & Minor logo2013 - 2016

Consulting logo2008 - 2013

VisionWare logo2011 - 2012

SYMX logo2004 - 2008

Education

Certifications

Replit
MSI
Scrum@Scale
Project Management Institute
Scrum Alliance
Scrum.org
Microsoft
CompTIA
Google
HubSpot

Core Competencies

Multi-Agent OrchestrationAI-Native Product DevelopmentProduct Strategy & Experience DesignContext Engineering & Agent MemorySpecification-Driven DevelopmentSystems Architecture & Shared ContractsDistributed Backlog & Dependency DesignIntegration & Quality GatesFeedback-Driven DeliveryProduct & Technology Leadership

What colleagues say

He also has a rare combination of strategic brilliance and operational excellence - in plain speak he can define the mission, rally people around it, and also execute against it.
Ben Thorp
Software Engineer
Engineering colleague · multiple engagements
He quickly took the reigns, made changes that led to a 70% reduction in support calls in his first 30 days, established KPIs, and created a status dashboard to communicate his team's performance in real-time.
Will Angus
Direct manager · Owens & Minor
His work in developing custom applications for self-service capabilities significantly streamlined our processes, allowing our medical team to focus on patient care.
Dave Keseg
Physician executive leader
Medical-team colleague · SmileMD
If you are looking for a visionary leader who can help you transition from the ‘abstract’ to the ‘concrete’ swiftly and drive outcomes efficiently - look no further.
Kunaal Mathur
Vice President - Strategic Sales
Salesforce partner · Michael was his client
Thanks to support I got from Michael who was a SVP back then I was able to introduce Continuous Integration, both process and technical solution for all the development teams.
Grzegorz Koprowski
DevOps Engineer
Engineering colleague · Kapitus
Michael had such an impact that I re-located to Columbus to join his team at OFFOR Health, where I have seen firsthand why people love working with him.
Joshua Beron
Analyst / Agilist / Co-Founder
Direct report · OFFOR Health; colleague · Kapitus

Start with the problem,
not the proposal.

Talk with me about what you need to build, fix, or decide. We’ll explore how Phase 3 Services can help and what an engagement would involve.