Skip to content
Michael MancusoProduct & technology executive
Projects & case studies

Complex work.
Concrete results.

Product launches, operating-model changes, and complex AI-enabled builds. Explore the business problem, the decisions I led, and what changed.

Built with agents

Product strategy and a repository-based second brain.

Phase 3 Benefits brings eight health, commuter, and wage-law account types onto one payment card. I built a repository-based second brain—product strategy, specifications, verified facts, and agent memory—to keep AI development aligned.

Specification-driven development at platform scale.

Shared FHIR-based contracts coordinated parallel development across clinical, operational, and financial workflows.

Leadership case studies

Showing 6 of 38

Kapitus

Directed a two-day Agile training workshop at Kapitus, increasing productive time by 60% and establishing a sustainable and high-performing work pace for the teams.

01

Challenge

Kapitus needed to enhance its Agile capabilities across various roles, including developers, product owners, scrum masters, and leadership. The challenge was to provide comprehensive training that would foster a deeper understanding of Agile principles and practices, improve collaboration, and align the entire organization towards Agile methodologies.

02

Action

To address this challenge, I developed and led a two-day Agile training workshop for 80+ participants at Kapitus. Key actions included:

  • Curriculum Development: Designed a comprehensive curriculum covering essential Agile topics, tailored to the needs of a diverse audience comprising developers, product owners, scrum masters, and leadership.
  • Hands-On Training: Created interactive, hands-on exercises to reinforce learning and ensure participants could apply Agile principles in real-world scenarios.
  • Facilitation and Engagement: Led the workshop, facilitating discussions, activities, and practical sessions to keep participants engaged and ensure effective knowledge transfer.
  • Role-Specific Focus: Addressed the specific needs and responsibilities of different roles within Agile teams, ensuring each participant gained relevant insights and skills.
03

Results

The Agile training workshop led to significant improvements in Agile understanding and practices at Kapitus:

  • Enhanced Agile Understanding: Participants gained a deep and practical understanding of Agile principles, improving their ability to implement Agile practices effectively within their teams.
  • Improved Collaboration: The workshop fostered better collaboration among cross-functional teams, breaking down silos and enhancing communication.
  • Role-Specific Skills: Tailored training ensured that each role, from developers to leadership, gained relevant skills and insights, enabling them to contribute more effectively to Agile initiatives.
  • Organizational Alignment: Leadership gained a clearer understanding of Agile methodologies, leading to better support and alignment with Agile practices across the organization.
  • Increased Throughput: Directed the Agile transformation, establishing persistent Scrum teams aligned with the customer journey, resulting in a 660% increase in value delivery.
  • Enhanced Productivity: Boosted productive time from 20% to 80%, creating a performant and sustainable pace for the teams.

Questions

What did the Kapitus Agile training workshop cover?

The two-day workshop covered Agile principles and practices for 80+ participants including developers, product owners, scrum masters, and leadership, with hands-on exercises and role-specific training.

What was the impact of the Agile training at Kapitus?

The training established the foundation for Kapitus's broader Agile transformation, equipping 80+ team members with the skills and shared language needed to form persistent Scrum teams aligned with the customer journey.

How were Scrum teams structured after the training?

Persistent Scrum teams were organized around the customer journey rather than functional silos, with each team including developers, product owners, and scrum masters trained during the workshop.

What hands-on exercises were most impactful during the workshop?

The most impactful exercises involved role-specific scenarios where developers, product owners, and scrum masters practiced their Agile responsibilities in realistic situations, building muscle memory for daily Scrum practices.

How did the training change day-to-day team behavior?

Teams shifted from ad-hoc project management to disciplined sprint cadences, visible work tracking, and regular retrospectives — behaviors that directly contributed to Kapitus's broader Agile transformation outcomes.

Need a leader who can
build with AI?

Let's talk about the product challenge, the team, and the outcomes you need—whether you're improving how your business runs or building something new.

Discuss your product challenge Connect on LinkedIn