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Michael MancusoProduct & technology executive
Projects & case studies

Complex work.
Concrete results.

Product launches, operating-model changes, and complex AI-enabled builds. Explore the business problem, the decisions I led, and what changed.

Built with agents

Product strategy and a repository-based second brain.

Phase 3 Benefits brings eight health, commuter, and wage-law account types onto one payment card. I built a repository-based second brain—product strategy, specifications, verified facts, and agent memory—to keep AI development aligned.

Specification-driven development at platform scale.

Shared FHIR-based contracts coordinated parallel development across clinical, operational, and financial workflows.

Leadership case studies

Showing 6 of 38

Owens & Minor

Served as IT lead on the core M&A team at Owens & Minor, successfully leading IT integration for two nine-figure acquisitions including Medical Action/AVID Medical and ArcRoyal.

01

Challenge

As the technology lead on the core M&A team at Owens & Minor, I was responsible for assessing acquisition targets and developing comprehensive IT integration plans. The challenge was to ensure seamless integration of business capabilities and systems to maximize the value of the acquisitions.

02

Action

To address these challenges, I undertook the following key actions:

  • Core M&A Team Leadership: Joined the core M&A team as the IT lead, collaborating closely with executives and other key stakeholders to drive the M&A strategy.
  • Business Capabilities Assessment: Conducted thorough assessments of acquisition target business capabilities, focusing on their IT infrastructure, systems, and processes to identify synergies and integration opportunities.
  • Integration Plan Development: Created detailed line-of-business integration plans, outlining the steps and timelines for integrating the acquired companies’ IT systems with Owens & Minor’s existing infrastructure. This included data migration, system harmonization, and process alignment to ensure a smooth transition.
03

Results

The strategic approach to IT integration led to the successful execution of two major acquisitions:

  • Medical Action / AVID Medical: Successfully led the IT integration for the acquisition of Medical Action / AVID Medical, a nine-figure deal that expanded Owens & Minor's product portfolio and market reach.
  • ArcRoyal: Spearheaded the IT integration for the acquisition of ArcRoyal, another nine-figure acquisition that enhanced Owens & Minor’s capabilities in custom surgical kits and procedure-based solutions.

Questions

What acquisitions did Michael lead IT integration for?

Michael led IT integration for two nine-figure acquisitions at Owens & Minor: Medical Action/AVID Medical and ArcRoyal, serving as the IT lead on the core M&A team.

What was involved in M&A IT integration?

M&A IT integration involved assessing acquisition target business capabilities, evaluating IT infrastructure and systems, and creating detailed integration plans for data migration, system harmonization, and process alignment.

What challenges arise in nine-figure acquisition IT integration?

Large-scale acquisition IT integration involves legacy system assessments, data migration across incompatible platforms, organizational process alignment, and ensuring zero business disruption during cutover.

What was the timeline for each acquisition's IT integration?

Each acquisition required thorough assessment followed by detailed integration planning — evaluating business capabilities, IT infrastructure, data migration paths, and system harmonization needs to ensure seamless transitions.

What were the biggest IT compatibility challenges in these acquisitions?

The primary challenges involved integrating distinct IT infrastructures with different systems, data formats, and processes into Owens & Minor's existing environment — while maintaining business continuity throughout.

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