Skip to content
Projects & case studies

Complex work.
Concrete results.

Product launches, operating-model changes, and complex AI-enabled builds. Explore the business problem, the decisions I led, and what changed.

Built with agents

Leadership case studies

Showing 6 of 38

Kapitus

Developed and executed a software cost reduction plan at Kapitus, reducing IT costs by 63% and maintaining operational continuity during the pandemic.

01

Challenge

During the early stages of the COVID-19 pandemic, it became crucial for Kapitus to conserve cash and reduce operational expenses to avoid further layoffs. The existing software and IT service costs were substantial, necessitating a comprehensive cost reduction strategy.

02

Action

To address this challenge, I led the development and execution of a strategic software cost reduction plan. The objective was to identify upcoming renewals, negotiate better terms, and migrate or sunset planned expenditures within an accelerated timeframe. Key actions included:

  • Vendor Assessment: Conducted a thorough review of all upcoming software renewals and IT service contracts. Identified high-cost items and evaluated alternatives to reduce expenses.
  • Action Plan Development: Created a detailed action plan to migrate or sunset all planned expenditures over the next three years within six months. This plan included specific targets for each vendor and product, as well as timelines and responsible teams.
  • Team Collaboration: Mobilized cross-functional teams to ensure smooth transitions and minimize disruptions. This involved IT, procurement, finance, and operations teams working together to execute the plan effectively.
  • Negotiation and Migration: Engaged with vendors to renegotiate contracts, secure discounts, or transition to more cost-effective solutions. Prioritized solutions that provided equal or better functionality at reduced costs.
  • Implementation: Executed the migrations and sunsetting of services according to the action plan. Ensured all critical systems remained operational and data integrity was maintained throughout the transitions.
03

Results

The implementation of the software cost reduction plan led to substantial savings and operational stability:

  • Significant Cost Savings: Achieved annual savings of $407,900 by reducing the annual software and IT service costs from $642,200 to $234,300. This was accomplished through renegotiations, migrations, and sunsetting of high-cost services.
  • Operational Stability: Successfully transitioned critical systems without major disruptions, ensuring business continuity and maintaining data integrity.
  • Preservation of Workforce: The cost savings achieved through this plan allowed Kapitus to avoid additional layoffs, preserving jobs and maintaining morale during a challenging period.
  • Improved Vendor Relationships: Developed stronger relationships with vendors through effective negotiation and collaboration, positioning Kapitus for better terms and services in the future.
  • Enhanced Team Collaboration: Fostered a culture of collaboration and efficiency across departments, demonstrating the power of teamwork in achieving strategic goals.

Questions

How were IT costs reduced by 63% during COVID-19?

A strategic software cost reduction plan was developed and executed at Kapitus, compressing three years of planned vendor migrations and sunsets into six months to conserve cash and avoid further layoffs.

How did the cost reduction maintain operational continuity?

The plan was designed to maintain operational continuity by ensuring all migrations were completed smoothly, replacing sunset systems with equivalent or better alternatives before decommissioning.

Why was the timeline compressed from three years to six months?

The COVID-19 pandemic created urgent cash conservation needs at Kapitus, requiring the acceleration of planned vendor migrations and sunsets to reduce burn rate and help avoid further layoffs.

Which systems were sunset and what replaced them?

The plan reviewed all upcoming software renewals and IT contracts, identifying high-cost items and migrating to more cost-effective alternatives while negotiating better terms with remaining vendors.

What was the total dollar amount saved from the 63% cost reduction?

The 63% reduction was applied across the entire IT licensing portfolio at Kapitus, with savings significant enough to contribute to avoiding further layoffs during the COVID-19 financial pressures.

Need a leader who can
build with AI?

Let's talk about the product challenge, the team, and the outcomes you need—whether you're improving how your business runs or building something new.