Build Lab
B2B · resellers, providers, vendorsIllustrative example
Partner onboarding
Document collection, review, and go-live without the weeks of email.
Who it serves
Companies that bring on resellers, providers, or vendors and lose weeks chasing documents and approvals.
Illustrative example
- Web: application steps, document checklist, and review queue
The problemWhat goes wrong
What goes wrong
without it.
Onboarding a partner means a checklist in someone's head, attachments in three inboxes, and a partner who has no idea where they stand.
What the product would do
- A guided application that saves progress and asks only for what applies.
- Document collection with expiry tracking and automatic reminders.
- A review queue with owners, due dates, and the reasons for each decision.
- A partner view of status that makes the 'any update?' email unnecessary.
- Credential issuance and a go-live checklist when review completes.
Decided before any screen
- The states a partner can be in, who can move them, and what evidence each transition requires.
- Which checks are automated and which must be a person, recorded as such.
- What the partner sees versus what the reviewer sees, from the same record.
Why it suits the methodSpecified once.
Specified once.
Built in parallel.
A workflow with explicit states, documents, and roles. Each stage is a bounded specification; the partner view and the reviewer view are verified against the same transitions.
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More examples
Other problems, same approach.
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